Customised: Basic Styling Scented Candles x 60

$525
BASIC STYLING | CUSTOMISED.01

Bulk batch of 60 promotional candles with basic styling, including an upfront strategy and design consultation. The candles are 100% soy wax, have a 35 hour burn time and are handmade in Melbourne. Fragrances all the same or a mix

Gifting these will keep your brand in front of your customers and those around them for for much longer, helping keep dialogue open for future business opportunities. Read more here.

BASIC STYLING OVERVIEW
• Glass: 2 simple options
• Lid: None included
• Box: 3 plain options
• Box branding: 1 colour gloss label
• Glass branding: 2 colour gloss labels
    INITIAL CONSULTATION OVERVIEW

     • Meet up in person to discuss strategy and target audiences
     • Fragrance samplers will be brought so you can choose
     • Suggested styling presented for feedback
     • Mock-up of label designs produced and emailed
     • Prototype created (if needed) and sent for approval
     • Bulk batch then produced and shipped

        GIVING SCENTED CANDLES HAS IMPACT

        • It will make customers feel appreciated
        • It feels very generous and substantial as a gift
        • It will be placed centrally somewhere and attract attention
        • It will get 30-35 hours exposure, usually over a few weeks
        • The recipient will likely show others, propagating your brand
        • It can be styled to match your company branding or message
        • You can buy in bulk, store, and gradually give out
        • You can use them yourself in your office's reception area
        • If the recipient isn't so into it, they will re-gift it
        • Low chance it will be discarded without achieving exposure

           If you have questions reach out using our contact form, or call us on +61 419 341 209

          Man wrapping parcel

          We have a simple 30 day return policy, and we genuinely want you to have the product that makes you happy. We can't bare the thought of someone not liking their purchase, and that sentiment remaining out in the world indefinitely. Please let us know, as if we know, we can sort it out.

          RETURN & EXCHANGE 

          You can exchange a product within 30 days of it being dispatched by us, providing it's unused and in resalable condition. Shipping costs for the return and resend are at your expense, with the resend charged based on the weight of the parcel using our integrated shipping calculator. Exchanges will be processed within 2 working days from the date the returned goods are received.

          RETURN & REFUND

          You can return a product for refund within 30 days of it being dispatched by us, providing it's unused and in resalable condition. Shipping costs for the return are at your expense. The refund will be processed onto the credit/debit card or via Paypal with which the purchase was made, within 2 working days from the date the returned goods are received. Refunds may take 5-7 working days to reflect against an account, depending on the bank.

          FAULTY GOODS

          Faulty goods will be replaced swiftly after a bit of triage; we will definitely want some photos and a description of the fault sent to info@candlemonster.com.au. Depending on the fault we will likely not require the item to be returned, and will just dispatch a replacement.

          ENJOYMENT GUARANTEE

          By purchasing one of our candles, we acknowledge the expected experience you have using our product. Great care is taken making our finery, but if for some reason it's not meeting your expectations I'll replace it with an alternative.

          INITIATING RETURN

          To start our return process, either call us, or email info@candlemonster.com.au with your order number and details of the return or exchange. When shipping goods back to us, a postage receipt with tracking details is advised, in the unlikely event that we do not receive the parcel.

           


           

          Delivery guy
          To be as accommodating as possible, we offer shipping via post, courier, free local delivery in area, or kerb-side pickup. The available options are presented at checkout for you to choose.

          KERBSIDE PICK-UP

          We are a web only business and don't have a showroom; our studio is behind our home, which is our listed business address. Whilst we're sorry we can't let you come in and browse our range in person, but we do offer short notice kerbside pickup. Please call us to confirm then complete your order.

          FREE LOCAL DELIVERY

          We offer free local delivery for orders over $30 within a 5km radius from North Fitzroy. If you choose this option, we will contact you after the order has been placed to determine a delivery time that suits.

          SENDLE COURIER

          By default, most of our shipments are delivered via courier networks brokered via Sendle. Their shipping rates are sensational, as is their service. They run a fully carbon offset service and have since they launched. If you're not home when they deliver, they leave you a card with the details then drop your parcel at a nearby newsagent or petrol station for you to collect. Sendle will not ship to P.O boxes, so you must use Australia Post.

          AUSTRALIA POST

          Whilst we rarely use Australia Post due to their costs, we still present them as an option, as in some cases where people live in regional areas away from major cites and towns, Sendle can be expensive. AusPosts Express post service is offered as an option too, which is great for those last minute gifts.

          SHIPPING COSTS

          Shipping costs are automatically calculated at checkout based on weight, volume and delivery. Both companies have pros and cons, so we present them all and let you choose your preferred option.

          DELIVERY TIMES

          Australia wide including capital cities and suburbs, and most regional areas takes 1-5 business days. Regional Western Australia, Queensland and Northern Territory takes 1-10 business days. New Zealand takes 10-16 business days.

          INTERNATIONAL SHIPPING

          We ship internationally via Sendle and the remote major post carrier for the fastest and most reliable service. The shipping fee will be calculated after the shipping address input at checkout.

           


           

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