Customised: Basic Styling Scented Candles x 60

$525
BASIC STYLING | CUSTOMISED.01

Bulk batch of 60 promotional candles with basic styling, including an upfront strategy and design consultation. The candles are 100% soy wax, have a 35 hour burn time and are handmade in Melbourne. Fragrances all the same or a mix

Gifting these will keep your brand in front of your customers and those around them for for much longer, helping keep dialogue open for future business opportunities. Read more here.

BASIC STYLING OVERVIEW
• Glass: 2 simple options
• Lid: None included
• Box: 3 plain options
• Box branding: 1 colour gloss label
• Glass branding: 2 colour gloss labels
    INITIAL CONSULTATION OVERVIEW

     • Meet up in person to discuss strategy and target audiences
     • Fragrance samplers will be brought so you can choose
     • Suggested styling presented for feedback
     • Mock-up of label designs produced and emailed
     • Prototype created (if needed) and sent for approval
     • Bulk batch then produced and shipped

        GIVING SCENTED CANDLES HAS IMPACT

        • It will make customers feel appreciated
        • It feels very generous and substantial as a gift
        • It will be placed centrally somewhere and attract attention
        • It will get 30-35 hours exposure, usually over a few weeks
        • The recipient will likely show others, propagating your brand
        • It can be styled to match your company branding or message
        • You can buy in bulk, store, and gradually give out
        • You can use them yourself in your office's reception area
        • If the recipient isn't so into it, they will re-gift it
        • Low chance it will be discarded without achieving exposure

           If you have questions reach out using our contact form, or call us on +61 419 341 209

          RETURNS FOR EXCHANGE

          You can exchange a product due to change of mind within 30 days of it being dispatched by us, providing it's unused and in resaleable condition. Please note shipping costs for the return and resend are at your expense, with the resend charged based on the weight of the parcel using our integrated logistics company calculator. The re-postage cost may be less than what you initially paid depending on what your initial order included and how many of those items are being exchanged.

          • Exchanges will be processed within 2 working days from the date the returned goods are received.
          • We recommend that a proof of postage is obtained for your return, in the unlikely event that we do not receive the parcel.
          • If you would like to return an item, please email info@candlemonster.com.au  with your order number and details of the return or exchange.
          RETURNS FOR REFUND

          Returns for refund follow the same process as above, with the addition that the money will be processed onto the credit/debit card or via Paypal with which the purchase was made, within 2 working days from the date the returned goods are received. Refunds may take 5-7 working days to reflect against an account, depending on the bank.

          • We recommend that a proof of postage is obtained for your return, in the unlikely event that we do not receive the parcel.
          • If you would like to return an item for a refund, please email info@candlemonster.com.au with your order number and details of the return.
          ENJOYMENT GUARANTEE

          By purchasing one of our candles, we acknowledge the expected experience you have using our product. Great care is taken making my finery, but if for some reason it's not meeting your expectations I'll replace it with an alternative product.

          COVID-19 SHIPPING UPDATE

          We are currently experiencing an increased demand to Online Orders. We are fulfilling orders within one to two business days, however the increased demand on the postal and courier networks is resulting in longer than usual delivery times. Sendle will almost always be significantly faster than Australia Post. We are available for all questions you may have, so please do not hesitate to get in touch with us via our contact us form found here. Your understanding is appreciated as we all adjust to this ever changing situation that is the new normal for the time being.

          SHIPPING COSTS

          Shipping costs are automatically calculated at checkout time based on weight, volume and your address. Both companies have pros and cons, so we present both and let you choose the cheapest.

          SENDLE COURIER DELIVERY

          Most of our shipments are delivered via a courier network brokered through Sendle. Their shipping rates are sensational, as is their service. It's hard to believe, but they run a fully carbon offset service and have since the first day they started operating. Sustainability is important to us. If you're not home when they deliver your parcel, they will leave you a card and drop your parcel at a nearby newsagent or petrol station for you to collect. So convenient. One drawback, Sendle cannot ship to P.O boxes, so you will have to choose Australia Post at checkout time.

          AUSTRALIA POST

          Whilst we rarely use Australia Post due to their costs, we still present them as an option, as in some cases where people live in regional areas away from major cites and towns, Sendle can be expensive.

          LOCAL DELIVERY

          This is a new feature in Shopify. We offer free local delivery for orders over $30 within a 5km radius from North Fitzroy. If you choose this option, we will contact you after the order has been placed to determine a time that suits.

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